Privacy Policy

To provide personalized astrology services (birth chart calculations, planetary alignments, daily horoscopes) and ensure Application stability, Mystiq processes specific categories of personal data. The data we collect is divided into:

A. Information You Provide Voluntarily:
- Registration and Account Details: Your name, email address, phone number, password, and profile picture provided during account creation or login (when using Google Sign-In, these details are retrieved from your Google Account).
- Cosmic Profile Details: Your exact date of birth (day/month/year), time of birth (hour/minute), and place of birth (country, city) which are mathematically required to compute your natal charts accurately.
- Zodiac Feed (Social Community) Data: Usernames, posts, comments, likes, and zodiac element badges you share within the community feed.
- Media Uploads: Photos of coffee cups or telve patterns captured via your camera or uploaded from your gallery to interpret symbols.

B. Automatically Collected Technical and Usage Data:
- Device Identifiers: IP address, operating system version (Android/iOS), device manufacturer/model, system language, and screen resolution.
- Usage Metrics: Features accessed, tarot cards selected, frequency of reading requests, and duration of sessions.
- Crash & Diagnostic Logs: Anonymous reports collected via Firebase Crashlytics to diagnose technical errors and monitor stability.

We process your personal data under the legal bases of consent, contractual necessity, legal obligations, and legitimate business interests (Art. 6 GDPR) for the following purposes:

1. Service Delivery & Customization: Calculating birth charts, generating personalized horoscopes, rendering tarot readings, and generating coffee fortunes based on your cosmic data, syncing across your devices.
2. Community Interaction: Enabling you to publish posts, write comments, and interact in the Zodiac Feed with your username and zodiac badge.
3. Troubleshooting & Performance: Resolving application crashes, troubleshooting bugs, analyzing user metrics, and securing the system against abuse or fraud.
4. Advertising & Monetization: Serving sponsored banner, interstitial, or rewarded ads via the Google AdMob SDK. Ad partners may assign device advertising identifiers (AD-ID, IDFA) or cookies to serve relevant ads based on consent.

We never sell, rent, or trade your personal data with third parties for commercial gains. To sustain our services, we may share information with verified third-party partners under strict confidentiality agreements:

- Cloud Service Providers: Secure database and server hosting infrastructure companies.
- Google Firebase & Google Play Services: Core application backends, authentication, push notifications, and crash diagnostics.
- Google AdMob SDK: Anonymous device advertising identifiers (Ad-IDs) for ad serving and metrics.
- Legal Compliance: When required by law, subpoena, or government authority to comply with legal processes or protect the rights and safety of Mystiq, our users, or the public.

Your personal data is safeguarded using industry-standard security protocols. All data in transit is encrypted using HTTPS and SSL protocols. Sensitive data in our database is encrypted at rest using AES-256.

Data Retention: We store your data as long as your account remains active or as needed to provide you services. When you submit an account deletion request through the app or this portal's Account Deletion form, all your profile details, readings history, and posts are permanently deleted from our servers within 30 days, except where legally required for tax or compliance purposes.

Your Rights (GDPR/KVKK/CCPA): You have the right to access, rectify, or request erasure ('right to be forgotten') of your data, object to or restrict processing, and request data portability. To exercise these rights, submit your request to support@mystiq.astrology.

If you have any questions, concerns, or wish to exercise your data protection rights, please contact our support team:

✉️ Support Email: support@mystiq.astrology
🏢 Mystiq Astrology Ltd.